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HelpDesk
 
 

icons_about.gifIf you care to learn more about the company behind the bags, this is a good place to start.


icons_discounts.gifAnswers to questions regarding pricing, promotions, discounts, and sample requests.


icons_news.gifPress releases and published product reviews we've come across.


icons_ordering.gifInformation about the ordering process.


icons_products.gifAnswers to questions regarding our bags.


icons_returns.gifEverything you need to know about our return procedures and policies.


icons_shipping.gifInformation regarding our shipping prices and available methods, when we ship your order and what you can do when we can't.


icons_warranty.gifLearn how we stand behind our products and services, and how we will be able to help you in accordance with our policies.



HelpDesk


If you'd like to receive the latest booq news, we'd love to send it to you. We occasionally email newsletters which include breaking news about upcoming products, special promotions, and recent reviews.

Rest assured that we won't sell your personal info. We're in the business of selling bags, not identities.

If you would like to provide us with your phone number and address, we will keep it on file in case we send out product catalogs, or call you to tell you you're great.


Please use this form for general inquiries. Our customer care team will respond to you within 24 hours, often much sooner (Mo-Fr).

To claim a defect, please use the Defect Claim Form.


Please use this form for warranty claims