Ordering & Shipping

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What are my shipping options at booqbags.com? Our checkout pages utilize a live interface with FedEx servers to generate accurate, economical rates for shipping your new booq product to you...	Can I pick up my order? Sorry, our headquarters or warehouse locations are not set up to receive customers. We encourage you..
Do you ship outside the United States? Yes, we use FedEx International for shipments to destinations around the world; however, we do not ship to select countries that tend to have a high incidence of fraud...	When will my order ship? All in-stock FedEx Express Saver, FedEx 2Day and FedEx Overnight orders placed before noon (Pacific Standard Time) will be shipped the same day...
When will my backordered item ship? The estimated ship date is listed on each product page. Please be aware that any backordered item in your order will hold up the entire order...	How can I make changes to my order? If your order has not shipped, we may be able to make changes to your order...
My package is lost, what do I do? Claims for lost packages will be processed ONLY when FedEx package tracking indicates that the shipment was NOT delivered correctly...	I have a credit card processing error; what do I do? The security code on the back of your credit card may have been incorrectly entered. Please try placing your order again, or contact us.
How safe is my personal information? We at booq are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information...	Do you offer quantity discounts? Yes, we do. If you are planning on purchasing ten or more bags, please contact customer care...