100% Limited 5-Year Warranty

All booq® bags (hereinafter "bags") made by Booq, LLC, a California company (hereinafter "booq") carry a Limited 5-Year Warranty. Each bag is manufactured under the highest standards and is warranted to be free from material and workmanship defects for 5 years from the date of purchase or as long as the Original Owner owns the bag (proof of purchase is required), whichever is shorter. "Original Owner" is a person who purchased the bag from booq or from a Booq Authorized Dealer or, in the case of a gift, a person receiving the bag, without compensation, within 90 days of the original purchaser's transaction at booq or at one of its authorized dealers. Any bag purchased from a private person or from a dealer not authorized by booq is specifically not covered under this warranty. 

This limited warranty covers defects encountered in the normal use of the bag and does not apply if the bag is damaged due to physical abuse, mishandling, accident, use during competition, animal attack, or negligence, or if the bag is altered or modified by the purchaser in any way. This warranty does not cover the natural breakdown of materials, seams or components which may occur after extended use of the product. This warranty only applies to defects that impact the performance of the product, and not cosmetic issues due to normal "wear and tear" of the product. Should the metal Terralinq serial tag detach from the bag, the bag's serial number must be provided during the warranty procedure.

If the bag is found to be defective, booq's only obligation and the Original Owner's sole and exclusive remedy is the replacement of the bag with the same or comparable bag. In the event that the same or comparable bag does not exist, booq will issue a percentage of the defective bag's value in the form of store credit. The percentage depends on the amount of time since the original transaction date, according to the following schedule:

0-6 months: 100%

6-12 months: 75%

12-36 months: 50%

36+ months: 25%

Booq shall have no liability or responsibility to the Original Owner or any other person for any special, incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by the bags. Except for the express warranty stated above, booq makes no other warranties with respect to the bags, expressed or implied. Booq reserves the right to make changes in design, materials and specifications without prior notice.

All returns must be sent to booq at the Original Owner's expense.

This warranty gives you specific legal rights, and you may have other rights that vary from state to state.