How do I submit a Defective Product Claim?

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Before your submit this form:
To process your claim, we require that you to upload images of the defective area with this form.

Since you can only upload a single file, you'll need to create a zipped archive to submit multiple files (Mac: Select files,
control-click, "Compress X items").

If you did NOT purchase your item at either booqbags.com or booqeurope.com, you must upload a proof of purchase (receipt or invoice).

Subject
First Name
Last Name
Company Name
E-mail
Phone Number
Order/Invoice Number
Order Date	Pick
Terralinq Serial Number
	(Required for items that have a serial number)
Product
I did NOT buy this at booqbags.com
What is defective?
Where is the defect?
Images of defect. One (zipped) file only, please.

Describe the defect