You may return any item within 30 days of receiving the item as long as it is in new and unused condition...

Simply place a new order through our website and return any unwanted merchandise to us for a refund...

If your merchandise proves to be defective in accordance with our Limited 5-Year Warranty...

Take a picture of the defective product and a detail shot of the defective area. Ensure the image is a .jpeg file...

Use the following form to submit a warranty claim...

We do not send any confirmation to you until we take action. Please allow up to ten business days...

All bags made by booq carry a Limited 5-Year Warranty. Click here for more details...

Every item we sell comes with booq's 100% Satisfaction Guarantee...

We believe that we offer the lowest prices available on the quality products we sell, and we guarantee this to you.