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Warranty Claim Form

Please note that from April 2019, we are sad to say that we are no longer in business. You may still contact us via below form, and we will do our best to get back to you in a reasonable timeframe. We appreciate your understanding.
Prior to completing the form, it's a good idea to review our 2-year limited warranty.

Claims without an actual proof of purchase (invoice or receipt) submitted with this form cannot be processed.

Our warranty does NOT cover the natural breakdown of materials, seams or hardware (including straps & zipper pulls) which may occur after extended use of the product.